How we work

Clear from request to finish

No small print or vague agreements. Here’s how working with ZH Group goes, step by step.

  1. Your request

    Fill in the quote form, call or e-mail us. Tell us what you need: which space, how big, how often.

    • Online in two minutes
    • You can add photos
    • By phone too
  2. Getting to know you

    For regular or larger jobs, we like to come and take a look. For smaller jobs, a few photos are often enough.

    • On-site visit
    • Your wishes and priorities
    • No obligation
  3. A clear quote

    You get a quote setting out what we’ll do, how often and what it costs. We only book you in once you’ve agreed.

    • Clear price
    • Task list
    • No commitment
  4. Scheduling

    We agree a fixed day and time, or schedule a one-off job on a date that suits you.

    • Fixed day
    • One point of contact
    • Rescheduling by arrangement
  5. The clean

    We work thoroughly from the agreed task list, using our own professional equipment.

    • Following the checklist
    • Our own equipment
    • An eye for detail
  6. Follow-up

    We check that everything is to your liking. If something could be better, we adjust straight away.

    • Feedback welcome
    • Quick adjustments
    • Arrangements can be changed

What you can expect from us

  • A clear quote before we start
  • A dedicated contact person
  • Respect for your home, your belongings and your privacy
  • Thorough work, corners included
  • Honest communication if something isn’t possible

What do we ask of you?

  • Access to the space at the agreed time
  • Water and electricity on site
  • Let us know if anything needs extra care, such as natural stone or an antique piece of furniture
Close-up of a window being cleaned with the telescopic pole